Instagram Connection Issues

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If you're running into an issue where your Instagram is connected, but you still find yourself unable to search, there's an easy solution. 

To get it fixed, you'll want to disconnect your Instagram account not only the Storify side, but also from the Instagram side as well:

https://www.instagram.com/accounts/manage_access/

https://storify.com/settings#connections

From there, go ahead and disconnect your accounts, then afterwards, reconnect them again in the Storify settings page.

That should do the trick, but if for some reason that doesn't solve the issue, please email us directly at support@storify.com with your Storify username so we can better assist.

 

We're always happy to help or listen, so if you have any questions or feedback, feel free to email support@livefyre.com or support@storify.com

Tweet at us (@storifyhelp)

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